Build, configure, and manage AI-powered chatbots with a visual flow editor, RAG-based knowledge base, real-time agent inbox, and multi-channel deployment — all running on your own infrastructure.
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Trusted by organizations across industries
Platform capabilities
From bot configuration to live agent escalation, the platform handles the full interaction lifecycle — without third-party lock-in.
Design conversation paths with a drag-and-drop node graph. Define intents, branches, webhook triggers, and response templates — no code required.
First-class large language model and retrieval-augmented generation support. Connect to OpenAI, Gemini, or any compatible provider to power intelligent, context-aware replies.
Real-time agent inbox for seamless bot-to-human escalation. Two-panel conversation viewer with assignment, tagging, and resolution workflows powered by Socket.IO.
Organize Q&A samples and intent tags. Version and publish your knowledge base, run accuracy evaluations, and continuously improve your bot's responses over time.
Embed your bot on any website via a lightweight JS widget, or deploy to iOS and Android via the mobile SDK. Manage embed tokens and origin allowlists per bot.
Track volume, resolution rates, bot accuracy, and agent performance over time. Make data-driven decisions to continuously improve your chatbot's effectiveness.
How it works
Set up bot identity, connect your LLM provider, define encrypted variables, and seed your knowledge base with tags and Q&A samples.
Use the drag-and-drop flow editor to map conversation paths, add conditional branches, call webhooks, and define human escalation triggers.
Embed the widget on your site or connect via SDK. Watch conversations happen in real time, and let agents seamlessly take over when needed.